Across
- 1. Organizations are becoming larger & more complex
- 4. Appropriate verbal & nonverbal behavior
- 6. All messages must go through the central position or leader
- 9. Organizational messages may concern about any topic germane to workers
- 16. Condition in which a worker has to deal w an excessive amount of info
- 17. Messages that are sent from lower levels of hierarchy to the upper levels
- 18. Messages may be sent only to the person next to you
- 19. Messages pass mainly to the third person from the bottom & to s lesser extent person
- 20. Each member may communicate w any other member
Down
- 2. Experienced individual trains another person
- 3. All organizations are structured in some way
- 5. Messages sent from higher levels to lower levels
- 7. Messages between equals
- 8. Members may communicate w the two members on either side
- 10. Consists of messages that are sanctioned by the organization
- 11. organized group of people
- 12. Messages don't follow any of the formal lines of communication
- 13. Technique for scoring a job
- 14. Organizations exert major influence over public policy
- 15. Vast majority of jobs are in organizations