Chapter 1

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Across
  1. 4. method or way of doing something
  2. 5. find a problem during a survey
  3. 8. keep private things private
  4. 10. failure to provide needed care that results in physical, mental, or emotional harm to a person
  5. 11. documenting
  6. 13. legal advocate for residents
Down
  1. 1. unexpected event during the course of care
  2. 2. illness that will eventually cause death
  3. 3. a legal term that means that someone can be held responsible for harming someone else
  4. 6. identifying with the feelings of others
  5. 7. course of action that should be taken every time a certain situation occurs
  6. 9. knowledge of right and wrong
  7. 11. condition that lasts a long period of time
  8. 12. purposeful mistreatment that causes physical, mental, or emotional pain or injury to someone