Chapter 1-4 Admin

3. Police departments are particularly vulnerable to ______environments(1)
5. ________communication requires; an understanding of the importance of the communication process(4)
6. Loosely connected-authority is diffused(2)
7. The establishment of written rules and regulations that govern work activities
8. The process of dividing work processes unto smaller tasks(2)
11. by step descriptions of the activities that agency members need to follow to achieve the objective or goal put forth by policy(2)
13. The role of ____ is to mitigate the effects of environmental pressure and create predictability(3)
16. affect local budgets and demands for service(3)
17. Is the process of sharing information(4)
18. Is the substance of communication(4)
20. An organization's ____ is any external phenomenon, event, group, individual or system(3)
21. influence the availability of resources(3)

1. Structurally rigid-clear chain of command (2)
2. Is a sequential process that includes a sender and a receiver(4)
4. The organizational hierarchy, division of labor, job descriptions, mission, policies, procedure, ect(2)
9. Number of subordinates reporting to a supervisor(2)
10. ______communication is part of the message when individuals communicate face to face(4)
12. unpredictable environment(3)
14. A___ is a statement of an organization's common purpose(2)
15. Aclear statement that defines what action is to be taken and why(2)
19. Predictable environment(3)