Chapter 1 and 2

3. easy to learn language that uses tags to structure text into heading
5. specific character string that constitutes a reference to a resource
6. automated computer programs to scan internet databases
10. companies that offer wireless connection services to public
15. program such as internet explorer or Netscape navigator that is used to view
16. addressing scheme employing words and phrases to identify and locate computers
17. transacts info, goods, or services with another business
19. customization- production of goods that offer specialized choices to mainstream buyers.
20. business or organization that uses the internet to sell its products or services to consumers
21. business or organization that offers users access to the Internet and related services

1. loyalty- customers preference for a particular product.
2. initiates the transaction, posting an intent or desire
3. the language that moves hypertext files across the internet and defines the rules for transferring those files
4. common underlying language or protocol through which systems communicate on the internet.
7. band- prices changes create a change in the amount of goods
8. allows customers to house the website documents
9. system of interlinked hypertext documents accessed via the Internet.
10. system that works the same way as a cordless telephone
11. Any process a business conduct over a computer network.
12. global network of computers, communication tools, and info resources
13. chain- sequence of design, production, and marketing efforts a business conducts to deliver its products.
14. allow consumers to interact with one another online to transact goods and services
18. model-system of policies, operations, resources, and technologies used business model on the web.