Chapter 10 and 11 Crossword

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Across
  1. 1. length of time spent with a company
  2. 3. is composed of employees from the same department who work as a group to identify solve quality problem
  3. 4. a trusted adviser
  4. 5. highest level of productivity
  5. 6. planning to make the best use of your time
  6. 8. steps that employees follow from lower to higher level positions
  7. 9. people who work together and rely on each other to complete work assignments
  8. 11. organizations that represent workers in negotiations regarding employee rights
  9. 13. when you depend on a group, and the group depends on you
  10. 14. when an employee must miss work for a reason that is acceptable to the employer
  11. 17. meetings and activities to acquaint employer's purpose and organization
  12. 18. moving up in an organization
Down
  1. 2. people who help others project a desired image
  2. 7. the negotiating process used between labor unions and employers
  3. 9. being capable
  4. 10. a group of employees who work for and with someone in charge
  5. 12. a favorable result or a hoped for ending
  6. 15. strengthen or make better
  7. 16. manners
  8. 19. level of enthusiasm