Chapter 10

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Across
  1. 4. uses both functional and divisional chains of command simultaneously in the same part of the org
  2. 6. 1st factor shaping structure
  3. 7. characterized by long production runs manufaturing a large volume of the same product
  4. 8. functional or product supervisor responsible for one side of the matrix
  5. 10. occurs when departments are grouped together based on similar organizational outputs
  6. 16. involves mechanization of the entire workflow and nonstop production
  7. 22. the quality of collaboration across departments and divisions
  8. 25. the grouping of positions into departments based on similar skills, expertise, work activities, and resource use
  9. 26. entire org is made up of horizontal teams that coordinate their work and work directly with customers to accomplish the orgs goals
  10. 27. manufacturing company uses outside suppliers to provide large chunks of a product, which are then assembled into a final product by a few employees
Down
  1. 1. the radical redesign of business processes to achieve dramatic improvements in cost, quality, service and speed
  2. 2. 2nd factor shaping structure
  3. 3. the degree to which organizational tasks are subdivided into individual jobs
  4. 5. employees from various functional departments that meet as a team to resolve mutual problems
  5. 9. a type of manufaturing tecnology that invloves the production of goods in batches of one or few products designed for customer specification
  6. 11. overseer of both the product and the functional chains of command, responsible of entire matrix
  7. 12. a temporary team formed to solve a specific short term problem involving several departments
  8. 13. report to two supervisors
  9. 14. the org subcontracts most of its major functions to separate companies and coordinates their activities from a small headquaters org
  10. 15. a person responsible for coordinating the activities of several departments for the completion of a specific project
  11. 17. the framework in which the org defines how tasks are divided, resources are deployed, and departments are coordinated
  12. 18. visual representation of an orgs structure
  13. 19. characterized by intangible outputs
  14. 20. groups of employees who are organized in a way similar to a formal department
  15. 21. the basis for grouping position into departments and departments into the total org
  16. 23. the development of organizational resources to achieve strategic goals
  17. 24. most widespread trend, gives managers a way to delegate authority, push responsibility to lower levels, and be more flexible and responsive in a complex and competitive global environment