chapter 11 part one

9. satisfaction with the work itself and the ability to use ones skills
13. discomfort experienced when attitudes and behaviors are not aligned
20. a series of questions about different aspects of ones job such as pay promotion opportunities the work itself and quality of supervision. scores are averaged
21. degree to which the persons skills abilities and knowledge are aligned with requirements
22. satisfaction with pay promotions or other material benefits
23. perceived fairness of rewards received from organization

1. commitment due to sense of obligation and sense that it is the right thing to do
2. a series of likert type statements pertaining to overall job satisfaction
3. fairness of interpersonal treatment received from ones manager
4. commitment to the org because of sincere emotional attachment
5. perceived fairness of the processes used to make important decisions within the organization
6. feelings and beliefs about ones job organization supervisor or another aspect of the workplace
7. the perception that an organization is committed to and cares about its employees
8. the degree to which the employee identifies with and feels involved in the organization
10. commitment due to a lack of other alternatives or feelings of loss with job
11. a state of nonjudgmental attentiveness and awareness of the moment
12. tendency to experience negative emotions
14. theory that describes the conditions under which attitudes would relate to behaviors. behavior is a function of intentions norms and control
15. a job attitude consisting of being dedicated to and absorbed with work and brining a sense of excitement and passion to work
16. a pleasurable or positive emotional state resulting from the appraisal of ones job
17. similarity between personal values and organizational values
18. an interview conducted with parting employees to explore why the employee is leaving
19. tendency to experience positive emotions