Chapter 11: The Role of Technology

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Across
  1. 3. Networking - A system using technology to enable people to connect, explore interests, and share activities around the world.
  2. 6. - The idea that every distribution channel must work together to deliver a unified and consistent customer experience.
  3. 8. - A technological application that uses biological systems or living organisms to make or modify products or processes for specific use.
Down
  1. 1. - A mobile commerce conducted via mobile or cell phones, allowing consumers to use their mobile phones as an electronic wallet.
  2. 2. - A broad term referring to the practical applications of science and knowledge to commercial and organizational activities.
  3. 4. - The practice of using fake emails to steal consumers' personal identity data and financial account credentials.
  4. 5. Divide - The gap between those who have access to the Internet through technology and those who do not.
  5. 7. - The process of adapting a product for non-native environments and languages, especially in other nations and cultures.