Chapter 11

4. summaries what has been said and addresses the direction the group is taking
5. members create rationalization to avoid dealing warnings or threats
7. members censor their own doubts
11. stimulates the group to greater activity
13. those that help the group focus more specifically on achieving its goals
14. jokes around without any regard for the group process
15. Provides negative feedback is disagreeable and opposes other members or suggestions regardless of their merit
16. writes down the groups activities suggestion and decision he or she serves as the memory of the group
18. offers compromises as a way to resolve conflicts between his or her ideas
20. gives examples and tries to work out possible solutions

1. expresses his or her own feelings and personal perspectives rather than focusing on the group
2. spells out relationship among ideas and suggested solutions and coordinates the activities of the different members
3. mediates differences among group members
6. tries to run the group or the groups members by pulling rank,flattering members of the group
8. evaluates the groups decisions,questions the logic or practicality of the suggestions and provides the group with both positive and negative feedback
9. expresses negative evaluation of the actions or feelings of the group members
10. supplies members with positive reinforcement in the form of social approval
12. goes along with the members of the group and functions more as an audience than as an active member
17. patterns of behavior that we customarily perform and that we're expected by others to perform
19. is way of thinking that people use when agreement among members has became me excessively important