Chapter 11

2. Provides negative feedback is disagreeable and opposes other members or suggestions regardless of their merit
3. writes down the groups activities suggestion and decision he or she serves as the memory of the group
6. mediates differences among group members
9. jokes around without any regard for the group process
11. members create rationalization to avoid dealing warnings or threats
12. expresses his or her own feelings and personal perspectives rather than focusing on the group
14. offers compromises as a way to resolve conflicts between his or her ideas
15. members censor their own doubts
17. gives examples and tries to work out possible solutions
18. goes along with the members of the group and functions more as an audience than as an active member
19. is way of thinking that people use when agreement among members has became me excessively important
20. summaries what has been said and addresses the direction the group is taking

1. spells out relationship among ideas and suggested solutions and coordinates the activities of the different members
4. stimulates the group to greater activity
5. evaluates the groups decisions,questions the logic or practicality of the suggestions and provides the group with both positive and negative feedback
7. tries to run the group or the groups members by pulling rank,flattering members of the group
8. those that help the group focus more specifically on achieving its goals
10. expresses negative evaluation of the actions or feelings of the group members
13. supplies members with positive reinforcement in the form of social approval
16. patterns of behavior that we customarily perform and that we're expected by others to perform