CHAPTER 11

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Across
  1. 2. A GRANT ADJUSTMENT IS ONE WAY TO _________ OVERPAID BENEFITS
  2. 5. WHEN WE COLLECT ON AN OVERPAYMENT
  3. 7. INTENTIONAL PROGRAM VIOLATION
  4. 8. WHEN THE COUNTY OWES THE CUSTOMER BENEFITS
  5. 9. A HEARING REQUEST FILED WITHIN 90 DAYS IS CONSIDERED
  6. 10. CUSTOMERS HAVE A RIGHT TO REQUEST A
  7. 11. REPORTING INFORMATION _______ CAN CAUSE AN OVERPAYMENT
  8. 12. A MATCH THAT PROVIDES INFORMATION ON EARNED INCOME
  9. 13. WHEN A CUSTOMER DOES NOT COME TO A HEARING
Down
  1. 1. THE CUSTOMER HAS 10 DAYS TO REPORT INCOME OVER THE
  2. 3. WHEN THE AU RECEIVES TOO MUCH IN BENEFITS
  3. 4. THE TYPE OF NOTICE THAT MUET BE SENT TO THE CUSTOMER
  4. 6. WHEN A CLAIMANT WITHDRAWS A HEARING REQUEST
  5. 10. SPECIAL INVESTIGATIVE UNIT