Chapter 12

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Across
  1. 2. Letter A brief letter in which an applicant introduces herself or himself to an employer.
  2. 6. Indicates that a student has demonstrated a high level of skill and has met specific performance requirements by participating in a rigorous process to become certified.
  3. 8. Someone who can play the role of a wise advisor.
  4. 10. Of The House Employees who work outside the public space. Back-of-the-house positions include chefs, line cooks, pastry chefs, dishwashers, bookkeepers, storeroom clerks, purchasers, dietitians, and menu planners.
  5. 11. Unrelated people who known an applicant well and can provide information about that applicant.
  6. 14. Aid Monetary help for students that includes grants, educational loans, and work study.
  7. 17. Application A standard form filled out by anyone who wants a job in an operation; the form helps managers to get the same types of information form every interested person.
  8. 18. The condition of feeling that demands exceed the resources available for use.
  9. 20. Good manners.
  10. 21. Management Using tools to increase a person' efficiency and productivity. To manage time effectively also means to know how to waste less time on noncritical, unimportant activities and avoidable problems.
Down
  1. 1. Study
  2. 2. Question Can be answered with a simple yes or no or with a brief, factual statement.
  3. 3. Connecting with several people to build relationships that may result in career advancement, industry updates, and knowledge or career enhancements.
  4. 4. A grant or financial aid award to a student for the purpose of attending college.
  5. 5. A collection of samples that showcase interests, talents, contributions, and studies.
  6. 7. Ladder A series of jobs through which people can advance to further their careers
  7. 9. Questions Encourage job applicants to talk about themselves, making them feel more comfortable and giving the interviewer important information and valuable insight about the applicant.
  8. 12. Employed by hotels, motels, and resorts, the concierge serves guests by helping them buy tickets to shows and events, answering questions booking restaurant reservations, and more.
  9. 13. Or Trade School Applications Require education information; may also require that applicants state the program or course of study they are applying for and ask them to complete a short essay.
  10. 15. An application used by the federal government to determine the total amount of financial aid for which an applicant qualifies.
  11. 16. as a student for the school to offset educational costs.
  12. 19. A written summary of experience, skills, and achievements that relate to the job being sought.