Chapter 12 Crossword

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Across
  1. 1. A business _______ is the 'road map' for future growth and development within a business. It sets out the desired goals and direction of the business
  2. 3. ________ costs are costs that do not vary regardless of how many units of a good or service are produced
  3. 5. The ________ statement broadly states what the business aspires to become; its purpose and its function
  4. 6. The _______ cost of producing a certain number of goods or services is the sum of the fixed and variable costs of those units
  5. 8. The cash flow ________ shows the changes to the cash position brought about by the operating, investing and financial activities of the business
  6. 10. A situational ______ analysis involves the identification and analysis of internal strengths and weaknesses of the business, and the opportunities in, and threats from, the external environment
  7. 14. ________ is the process of assessing whether the business has achieved stated goals
  8. 17. An _________ structure is the framework in which the business defines how tasks are divided, resources are used, and departments are coordinated
  9. 18. ____________ is the management of business operations,such as the purchasing, storage, transportation and delivery of goods along the supply chain
  10. 19. An ________ statement is a specific statement detailing what a business (or individual)needs to achieve in order to accomplish its vision
  11. 21. _______ maunfacturing/production is an operational strategy aimed at achieving the shortest possible production time by eliminating waste
  12. 22. A ________ is any monetary or financial assistance that does not generally have to be repaid
  13. 24. Social _________ in business is about adapting a set of policies to ensure the employees or other community memebers are treated equitably and fairly
  14. 25. A performance ________ is a forecast level of performance against which actual performance can be compared
Down
  1. 2. __________ growth is the ability of a business to continually expand
  2. 3. _______ are the business's predictions about the future
  3. 4. A sigma-______ process is one in which 99.99 per cent of all manufactured products are defect free
  4. 7. ________ is the process of changing existing plans, using updated information to shape future plans
  5. 9. _________ objectives focus on short-term issues and describe the course of action necessary to achieve the tactical objective and strategic goal
  6. 11. A ________ is the business's financial plan for the future
  7. 12. The process of setting targets and deciding how to achieve them
  8. 13. Variable _______ are costs that depend on the number of goods or services produced
  9. 15. ________ goals focus on long-term, broad aims and apply to the business as a whole.
  10. 16. _________ is the process of measuring actual performance against planned performance
  11. 17. Tactical ___________ focus on mid-term, departmental issues and describe the course of action necessary to achieve the business's strategic goals
  12. 20. ________ aided manufacture (CAM) is software that controls the manufacturing process
  13. 23. The _________ is any profit that investors make from their investment
  14. 26. Computer aided ________ design (CAD) is a computerised design tool that allows the business to create product possibilities from a series of input data.