Chapter 12 Key Terms

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Across
  1. 2. the amount of information that is to great to deal with
  2. 4. informal lines in which messages travel
  3. 6. a type of communication where messages are sent from high to low levels
  4. 8. a type of communication where messages are sent from low to high levels
  5. 10. a type of communication where messages are between equals
  6. 11. sexual harassment that includes verbal and nonverbal behaviors
  7. 15. the pathways for messages
  8. 17. employment opportunities are made dependent on sexual favors
  9. 18. enlisting the aid of other people
  10. 19. a type of communication that concerns any topic
Down
  1. 1. human relations
  2. 3. rules specific to a given cultural
  3. 5. given little or no information
  4. 7. every employee tends to rise to their level of incompetence
  5. 9. having your own agreement
  6. 12. an experienced individual trains the less experienced
  7. 13. unsolicited and unwanted sexual messages
  8. 14. incompetent workers are placed in managerial positions
  9. 16. people who work together o achieve a common goal
  10. 20. a type of communication where messages are sanctioned by the organization