Chapter 12 Key Terms

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Across
  1. 2. a type of communication where messages are sent from high to low levels
  2. 7. a type of communication where messages are between equals
  3. 8. employment opportunities are made dependent on sexual favors
  4. 9. a type of communication where messages are sanctioned by the organization
  5. 12. the pathways for messages
  6. 16. the amount of information that is to great to deal with
  7. 17. a type of communication that concerns any topic
  8. 18. incompetent workers are placed in managerial positions
  9. 19. informal lines in which messages travel
  10. 20. enlisting the aid of other people
Down
  1. 1. having your own agreement
  2. 3. a type of communication where messages are sent from low to high levels
  3. 4. an experienced individual trains the less experienced
  4. 5. human relations
  5. 6. unsolicited and unwanted sexual messages
  6. 10. sexual harassment that includes verbal and nonverbal behaviors
  7. 11. rules specific to a given cultural
  8. 13. given little or no information
  9. 14. people who work together o achieve a common goal
  10. 15. every employee tends to rise to their level of incompetence