Chapter 12 Key Terms

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Across
  1. 5. people who work together o achieve a common goal
  2. 7. employment opportunities are made dependent on sexual favors
  3. 14. the pathways for messages
  4. 17. human relations
  5. 20. informal lines in which messages travel
Down
  1. 1. a type of communication where messages are sent from high to low levels
  2. 2. enlisting the aid of other people
  3. 3. an experienced individual trains the less experienced
  4. 4. given little or no information
  5. 6. rules specific to a given cultural
  6. 8. sexual harassment that includes verbal and nonverbal behaviors
  7. 9. the amount of information that is to great to deal with
  8. 10. every employee tends to rise to their level of incompetence
  9. 11. unsolicited and unwanted sexual messages
  10. 12. incompetent workers are placed in managerial positions
  11. 13. having your own agreement
  12. 15. a type of communication where messages are sent from low to high levels
  13. 16. a type of communication where messages are between equals
  14. 18. a type of communication where messages are sanctioned by the organization
  15. 19. a type of communication that concerns any topic