Chapter 12 Key Terms

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Across
  1. 3. rules specific to a given cultural
  2. 5. sexual harassment that includes verbal and nonverbal behaviors
  3. 6. enlisting the aid of other people
  4. 8. human relations
  5. 11. incompetent workers are placed in managerial positions
  6. 12. a type of communication where messages are between equals
  7. 14. people who work together o achieve a common goal
  8. 15. the amount of information that is to great to deal with
  9. 19. the pathways for messages
Down
  1. 1. informal lines in which messages travel
  2. 2. having your own agreement
  3. 4. given little or no information
  4. 7. unsolicited and unwanted sexual messages
  5. 9. a type of communication that concerns any topic
  6. 10. every employee tends to rise to their level of incompetence
  7. 13. a type of communication where messages are sanctioned by the organization
  8. 16. a type of communication where messages are sent from high to low levels
  9. 17. employment opportunities are made dependent on sexual favors
  10. 18. an experienced individual trains the less experienced
  11. 20. a type of communication where messages are sent from low to high levels