Chapter 12 Key Terms

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Across
  1. 2. informal lines in which messages travel
  2. 4. rules specific to a given cultural
  3. 9. a type of communication where messages are sanctioned by the organization
  4. 10. incompetent workers are placed in managerial positions
  5. 12. an experienced individual trains the less experienced
  6. 13. given little or no information
  7. 14. a type of communication where messages are sent from low to high levels
  8. 16. enlisting the aid of other people
  9. 18. sexual harassment that includes verbal and nonverbal behaviors
  10. 20. a type of communication that concerns any topic
Down
  1. 1. unsolicited and unwanted sexual messages
  2. 3. employment opportunities are made dependent on sexual favors
  3. 5. the pathways for messages
  4. 6. a type of communication where messages are sent from high to low levels
  5. 7. a type of communication where messages are between equals
  6. 8. having your own agreement
  7. 11. every employee tends to rise to their level of incompetence
  8. 15. people who work together o achieve a common goal
  9. 17. an approach regarding human relations
  10. 19. the amount of information that is to great to deal with