Chapter 12 Key Terms

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Across
  1. 2. a type of communication where messages are sent from low to high levels
  2. 3. every employee tends to rise to their level of incompetence
  3. 4. informal lines in which messages travel
  4. 6. sexual harassment that includes verbal and nonverbal behaviors
  5. 10. an experienced individual trains the less experienced
  6. 15. unsolicited and unwanted sexual messages
  7. 16. given little or no information
  8. 18. rules specific to a given cultural
  9. 19. a type of communication where messages are sent from high to low levels
  10. 20. a type of communication where messages are sanctioned by the organization
Down
  1. 1. having your own agreement
  2. 5. the pathways for messages
  3. 7. human relations
  4. 8. the amount of information that is to great to deal with
  5. 9. incompetent workers are placed in managerial positions
  6. 11. a type of communication where messages are between equals
  7. 12. employment opportunities are made dependent on sexual favors
  8. 13. people who work together o achieve a common goal
  9. 14. enlisting the aid of other people
  10. 17. a type of communication that concerns any topic