Chapter 12 Key Terms

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Across
  1. 7. a type of communication where messages are sent from high to low levels
  2. 9. the amount of information that is to great to deal with
  3. 10. a type of communication where messages are sanctioned by the organization
  4. 11. sexual harassment that includes verbal and nonverbal behaviors
  5. 12. incompetent workers are placed in managerial positions
  6. 13. the pathways for messages
  7. 16. an experienced individual trains the less experienced
  8. 17. a type of communication where messages are between equals
  9. 18. informal lines in which messages travel
  10. 20. having your own agreement
Down
  1. 1. given little or no information
  2. 2. enlisting the aid of other people
  3. 3. human relations
  4. 4. a type of communication that concerns any topic
  5. 5. employment opportunities are made dependent on sexual favors
  6. 6. every employee tends to rise to their level of incompetence
  7. 8. rules specific to a given cultural
  8. 14. people who work together o achieve a common goal
  9. 15. unsolicited and unwanted sexual messages
  10. 19. a type of communication where messages are sent from low to high levels