chapter 12 vocab

4. polite behavior around others
6. a range of investments held by a person or organization
7. the occupation a person takes in a time of their life to make money
9. a resident caretaker of a block of flats or a small hotel
11. free application for federal student aid
12. statement like questions
15. phrased as a statement which requires a response
20. way that you organize and plan how long you spend on specific activities
21. academic study or achievement
23. a metaphor for a job promotion

1. a document that contains questions to see if your the right person for the job
2. an application that gains opportunity to attending a college or university
3. a document of proof of achievement
5. a document used and created by a person to present their background, skills, and accomplishments
8. the use of a source of information in order to ascertain something
10. parts of restaurant customers do not see, where food is prepared
13. money that is given or lent to students in order to help pay for their education
14. assessing methods of working so as to achieve the maximum output and efficiency.
16. pressure or tension
17. techniques and psychotherapies aimed at controlling a person's level of stress
18. a letter sent with, and explaining the contents of, another document
19. process of interacting with others to exchange information and develop professional or social contacts
22. experienced or trusted advisor