Chapter 12

1. a much broader category and includes all sexual behaviors.
5. communication that consists of messages that are sanctioned by the organization itself.
8. communication that consists of messages sent from higher levels to lower levels.
10. employment opportunities may be made dependent on the granting of sexual favors.
11. each member may communicate with any other member.
12. communication between equals.
14. an organized group of people who work together to achieve compatible goals.
17. broad process of enlisting the aid of other people to help you solve a problem.
19. messages may only be sent to the person next to you.
20. members may communicate with the two members on either side.

2. may concern just about any topic germane to workers and the organization.
3. communication that consists of messages sent from the lower level of hierarchy to the upper levels.
4. an experienced individual helps train an less experienced individual.
6. rules that delineate appropriate behavior and inappropriate verbal and nonverbal behavior.
7. communication were you send and receive nonverbal and verbal messages in a organizational context.
9. unsolicited and unwanted sexual messages.
13. your own agreement with the values of the organization.
15. messages that don't follow any of the formal, hierarchical lines of communication established by the organization.
16. messages may pass mainly to the third person.
18. all messages must go through the central position or leader.