Across
- 5. the process of creating and promoting and presenting a product or service
- 6. occurs when goods are sold directly from the producer to the consumer
- 7. a strategy to build customer relations
- 8. involves one or more intermediaries
Down
- 1. The four main elements of marketing
- 2. a pathway to direct products to consumers
- 3. the point at which total revenues, or sales, equal total cost and expenses of devouluping and offering product or service
- 4. a group of customers who share common wants and needs