Chapter 13.1 Key Terms Created by: August

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Across
  1. 5. A pathway to direct products to consumers.
  2. 7. The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
  3. 8. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are.
Down
  1. 1. Occurs when goods or services are sold from the producer directly to the customer.
  2. 2. Involves one or more intermediaries.
  3. 3. To build and maintain relationships with their customers.
  4. 4. A group of customers who share common wants and needs.
  5. 6. Consists of four basic marketing strategies: product, place, price, and promotion, collectively known as the four Ps.