Chapter 13.1 Key Terms Created by: Brad Montiel

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Across
  1. 3. Used to build and maintain relationships with their customers.
  2. 7. Occurs when goods or services are sold from the producer directly to the customer.
  3. 8. Point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
Down
  1. 1. The process of creating, promoting, and presenting a product or service to meet the wants and needs for consumers.
  2. 2. Pathway to direct products to consumers.
  3. 4. Involves one or more intermediaries.
  4. 5. Group of customers who share common wants and needs.
  5. 6. Consists of four basic marketing strategies: product,place,price, and promotion.