Chapter 13.1 Key Terms Created by: Courtney Mansfield

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Across
  1. 2. consists of four basic marketing strategies: product, place, price, and promotion
  2. 4. to build and maintain relationships with their customers
  3. 6. is a pathway to direct products to consumers
  4. 8. The process of creating, promoting, and presenting a product or service to meet the wants and needs
Down
  1. 1. occurs when goods or services are sold from the producer directly to the customer
  2. 3. A group of customers who share common wants and needs
  3. 5. involves one or more intermediaries
  4. 7. the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service