Chapter 13.1 Key Terms Created by: Dalton Miller

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Across
  1. 1. The point at which total revenues, or sales, equal the total costs and expenses for making and distributing a product or service
  2. 3. the process of planning, pricing, promoting, selling, and distributing ideas, goods, and services
  3. 6. A pathway to direct products to customers
  4. 7. Distribution of goods or services the producer directly to the customer
Down
  1. 2. Distribution involving one or more intermediaries
  2. 3. The four main elements of marketing , also called the four P's: product, place, price, and promotion. It sometimes includes a fifth P, for people.
  3. 4. A strategy to build customer relations
  4. 5. A group of customers who share common wants and needs