Chapter 13.1 Key Terms Created by: Jened Layman

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Across
  1. 1. a pathway to direct products to consumers
  2. 3. occurs when goods or services are sold from the producer directly to the customer
  3. 5. consists of four basic marketing strategies, four P's
  4. 6. the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
  5. 7. involvesone or more intermediaries
Down
  1. 2. to build and maintain relationships with their customers
  2. 4. A group of customers who share common wants and needs
  3. 5. the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are