Chapter 13.1 Key Terms Created By: Kennedy Dixon

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Across
  1. 5. consists of four basic marketing strategies
  2. 7. process to build and maintain relationships with their customers
  3. 8. A group of customers who share common wants and needs.
Down
  1. 1. one or more intermediaries
  2. 2. goods and services are sold from a producer directly yo the customer.
  3. 3. point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
  4. 4. process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers.
  5. 6. a pathway to direct products to consumers