Chapter 13.1 Key Terms Created by: Landon Coffey

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Across
  1. 4. Occurs when goods or services are sold from the producer directly to the customer.
  2. 5. A pathway to direct products to consumers.
  3. 6. The Process of creating, promoting & presenting a product or service to meet the wants and needs of consumers,wherever they are.
  4. 7. The four main elements of marketing, also called the four Ps: product, place, price, promotion. It sometimes includes a fifth P, for people.
Down
  1. 1. Involves one or more intermediaries.
  2. 2. The point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
  3. 3. A strategy to build customer relations.
  4. 6. A group of customers who share common wants and needs.