Chapter 13.1 Key Terms Created by: Mia Strahl

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Across
  1. 2. involves one or more intermediaries.
  2. 3. the process of the wants and needs of consumers, wherever they are
  3. 4. a group of customers who share common wants and needs
  4. 6. occurs when goods or services are sold from the producer directly to the customer
  5. 7. pathway to direct products to consumers.
Down
  1. 1. build and maintain relationships with their customers
  2. 4. consists of four basic marketing strategies(the four P's)
  3. 5. the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service