Chapter 13.1 Key Terms Created by: Stephanie Harrison

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Across
  1. 2. consists of four basic marketing strategies: product, place, price, and promotion, a.k.a the four ps
  2. 4. to build and maintain relationships with their customers
  3. 7. occurs when goods and services are sold form the producer directly to the customer
  4. 8. is the process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers wherever they are
Down
  1. 1. is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
  2. 3. a pathway to direct products to consumers
  3. 5. involves one or more intermediaries
  4. 6. a group of customers who share common wants and needs