Chapter 13.1 Key Terms Created by: Trent Brigdon

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Across
  1. 4. occurs when goods or services are sold from the producer directly to the customer.
  2. 7. to build and maintain relationship with their customers.
  3. 8. involves one or more intermediaries.
Down
  1. 1. consists of four basic marketing strategies:
  2. 2. is a pathway to direct products to consumers
  3. 3. is the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service.
  4. 5. is the process of the wants and needs of consumers, wherever they are.
  5. 6. is a group of customers who share common want sand needs.