Chapter 13.1 Key Words Created By: David Engel

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Across
  1. 5. A pathway to direct products to consumers.
  2. 6. Occurs when goods or services are sold from the producer directly to the customer.
  3. 7. A group of customers who share common wants or needs.
  4. 8. the point at which total revenues, or sales. equal total costs and expenses of developing and offering a product or service.
Down
  1. 1. Distribution involving one or more intermediaries.
  2. 2. A strategy to build customer relations.
  3. 3. The process of creating, promoting, and presenting a product or service to meet the wants and needs of consumers, wherever they are.
  4. 4. The four main elements of marketing, also called the four Ps: product, place, price, and promotion. It sometimes includes a fifth P, for people.