Chapter 14 Managing change

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Across
  1. 4. Associated with autocratic leadership and motivational approach of mcgregors theory X
  2. 7. employees can buy shares at a reduced price or may receive shares as part of their reward package
  3. 8. a system put in place by a senior management at a firm that guarantees quality
  4. 9. Team members come together for the first time
  5. 10. the process used to identify and adapt to changes in the business environment
  6. 11. Software that can be used by business to create 2d and 3d models of new products
  7. 12. This enables employees to work from home via the firms computer system
Down
  1. 1. These are employees who have been elected by colleagues to sit on the board of directors of a business
  2. 2. Buying and selling goods and service over the internet
  3. 3. A group of people who work together to achieve a common goal or complete a task
  4. 5. A commitment by management and employees a continuously promote and encourage quality in all aspects of a firm operations
  5. 6. Management give employees a certain amount of independence and responsibility for decision making