Chapter 14

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Across
  1. 3. Loafing: the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable.
  2. 5. effect: the tendency to recall faces of one's own race more accurately than faces of other races
  3. 7. Route of Persuasion: Process of attitude change when evidence and arguments are carefully evaluated.
  4. 9. The loss of a person's sense of individuality and the reduction of normal constraints against deviant behavior.
  5. 11. Theory: the theory that we explain someone's behavior by crediting either the situation or the person's disposition
  6. 12. a generalized belief about a group of people.
  7. 13. Route of Persuasion: Process of attitude change relying on superficial factors (appearance, charisma of person presenting argument)
  8. 14. Prophecy: an expectation that causes you to act in ways that make that expectation come true.
  9. 15. Think: Mode of thinking that occurs when desire for unanimity in a decision making group overrides realistic appraisal of the situation
  10. 16. Milgram Obedience Study: When participants were asked by a person of authority to shock another person, about 65% of them participated until the end by continuing to increase the volts.
  11. 17. Goals: shared goals that override differences among people and require their cooperation
  12. 18. acting according to certain accepted standard.
  13. 20. Social Influence: Influence resulting from a person's desire to gain approval or avoid disapproval
Down
  1. 1. Phenomenon: the tendency of people to believe the world is just and that people therefore get what they deserve and deserve what they get
  2. 2. Dissonance Theory: the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent.
  3. 4. Phenomenon: the tendency for people who have first agreed to a small request to comply later with a larger request.
  4. 6. Attribution Error: the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition.
  5. 8. unfair treatment of a person or group on the basis of prejudice.
  6. 10. norm an expectation that people will help, not hurt, those who have helped them.
  7. 19. rules and expectations by which a society guides the behavior of its members.
  8. 21. Exposure Effect: the tendency for liking to increase with the frequency of exposure.