Chapter 18 puzzle

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Across
  1. 3. Features a collection of unrelated items
  2. 6. Coordinated visual aspects of the entire business
  3. 7. Shows one kind of product but features several brands
  4. 8. For restrooms, recreation areas for children
  5. 10. Initiates the selling process
  6. 13. The visual & artistic aspects of presenting a product
  7. 14. Permanent or movable store furnishings
  8. 15. Special display elements to help set the mood or tone
  9. 17. Displays that often coincide with seasons or holidays
  10. 20. Allows customers to see but not handle merchandise
Down
  1. 1. Flashy sign or canopy over a store's entrance
  2. 2. For inventory or stockrooms
  3. 4. For interior displays & wall and floor merchandise
  4. 5. For office space, employee lockers, lunch breaks
  5. 9. Designed with customer convenience in mind
  6. 11. The total exterior of a business
  7. 12. Offers the first impression of a store
  8. 16. The way floor space is used to facilitate sales
  9. 18. Allows customers to handle & examine merchandise
  10. 19. Shows a single item