Chapter 2

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Across
  1. 6. sounding letters
  2. 7. spoken language
  3. 10. Rules of language
  4. 14. written
  5. 15. fully engaged
  6. 18. graphic
  7. 19. Informal
Down
  1. 1. words
  2. 2. not important
  3. 3. takes place
  4. 4. messages idea
  5. 5. Smallest unit
  6. 8. code of etiquette
  7. 9. uniformed rules
  8. 11. gestures
  9. 12. inform instruct
  10. 13. Interpretation
  11. 16. Phrases mean
  12. 17. not listening