Chapter 2

2. The ability to adapt to changing circumstances or requirements, often used to describe the agility needed in supply chain management.
5. The degree of excellence or superiority of a product or service, often used to describe the importance of meeting customer expectations in supply chain management.
7. Large and complex data sets that require advanced technology and analytics to process, often used to describe the challenge of managing and analyzing data in supply chain management.
8. The amount of money required to produce or deliver a product or service, often used to describe the financial aspect of supply chain management.
9. The skills, resources, and competencies that a company or organization possesses, often used to describe what they are capable of achieving.

1. A customer who has a significant impact on a company's success, often used to describe the importance of building strong relationships with important customers in supply chain management.
3. The process of collecting, analyzing, and interpreting data to gain insights and make informed decisions, often used to describe the use of data in supply chain management.
4. The introduction of new ideas, products, or processes that create value, often used to describe the need for creativity and forward thinking in supply chain management.
6. The ability to deliver goods or services at the right time, often used to describe the importance of meeting delivery deadlines in supply chain management.