Across
- 2. Strategic planning __________.
- 4. __________ the manicure tools before the treatment.
- 6. Refers to routine cleaning.
- 9. Good hygiene is __________.
Down
- 1. Open the door and welcome the __________.
- 3. It is an important factor in strategy building.
- 5. Includes reshaping the organizational culture to be innovative.
- 6. Wash your __________ with soap.
- 7. Welcome the guest with pleasant __________.
- 8. Chapter 3 is about the spa __________ and procedures.