Across
- 4. theory that focuses on organizing work with the goal of increasing worker productivity
- 5. specialization of individuals who perform specific tasks
- 7. an idea or collection of ideas used as a set of guidelines for managing an organization
- 9. classical management theory that uses science to study worker productivity and workflow
- 11. emerging management theory in which decisions are based on a combination of critical thinking and the best available evidence
- 12. theory that focuses on improving the organization through understanding employee motivation and behavior; also called human relations management
- 13. management theory that uses measureable techniques to improve decision-making in an organization; sometimes referred to as management science
Down
- 1. time in history when machines replaced human and animal power
- 2. contemporary management theory that suggests the appropriate style of management depending on the situation
- 3. classical management that focuses on the organization as a whole and identifies effective ways to organize and manage a business
- 6. classical management theory that is an approached based on precisely defined procedures and a clearly defined order of command
- 8. management philosophy in which the success of an organization is directly related to customer satisfaction; aka TQM
- 10. system in which people, items or issues are ranked in order of importance