Chapter 2: Workplace Emotions, Attitudes and Job Satisfaction

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Across
  1. 1. One of the sources of emotions, related to daily lifestyle and fitness.
  2. 6. Less intense feelings than emotions, and often have no clear cause.
  3. 7. A broad range of feelings that people experience.
  4. 8. A situation where employees show emotions they don't actually feel.
  5. 10. A negative response where employees skip work or avoid colleagues.
Down
  1. 2. This job-related feeling affects absenteeism, turnover, and productivity.
  2. 3. Component of attitude based on thoughts or beliefs.
  3. 4. An evaluative feeling of favour or disfavour towards something.
  4. 5. A way to measure job satisfaction using a simple single question.
  5. 9. These are intense feelings directed at someone or something.