Across
- 5. includes differing values, goals, and beliefs
- 6. internal and external discord
- 9. involves hostility, fear, mistrust, and anger
- 11. implies antecedent conditions
- 13. leaders choose their battles carefully
- 14. choosing not to acknowledge or resolve
- 16. pursuing something at the expense of someone
- 17. between two or more groups, departments, and organizations
Down
- 1. involves logic not emotion
- 2. to withdraw, compete, debate, or seek conflict resolution
- 3. expecting future payback
- 4. useful technique for elementary jurisdictional conflicts
- 7. conflict lies in how conflict is managed
- 8. dirupt relationships, brakdown trust, and lower productivity
- 10. focusing on agreements rather than differences
- 12. win-win situation
- 15. win-loose situation