Chapter 3: Ethics and Social Responsibility

4. Lists the acceptable behavior for specific business situations. It is based on a company's code of ethics.
7. Document that typically states that an employee will not share any company information with outsiders.
11. Someone who regularly and skillfully engages in the use of technology.
13. Software available at no charge that can be used at any time.
14. Rules of behavior based on ideas about what is right and wrong.
15. Information a company wishes to keep private. Also known as trade secrets.
16. Electronic messages sent in bulk to people who did not give a company permission to e-mail them.

1. Using another's words without giving credit to the person who wrote them.
2. Quality of being honest and fair.
3. Provides general principles or values, often social or moral, that guide an organization.
5. Standard of appropriate behavior when using technology to communicate.
6. When an employee has competing interests or loyalties.
8. Ability to use technology to locate, evaluate, communicate, and create information.
9. Copyrighted software that is available free of charge on a trial basis.
10. When an employee uses private company information to purchase company stock or other securities for personal gain.
12. Exchange of information through electronic means.