Chapter 3 Retailing in E-Commerce: Products and Services

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Across
  1. 2. _________ reduces the operational cost by cutting down number of branches and employees of a bank.
  2. 3. _________-and-mortar is a strategy which it combines the traditional retailer and a webstore.
  3. 8. Channel _________ is a situation where online sales channel from the manufacturer damage the well-being of an existing channel partner.
  4. 10. Digitized products eliminates the intermediaries like _________ print media.
  5. 12. retailing conducted over the Internet.
  6. 14. An activity that many companies use Internet to conduct to look for potential candidates for vacancies.
  7. 15. _________ e-tailer sells directly to customers over the Internet without maintaining physical store.
  8. 16. Online _________ calculator and current loan rates are mostly available on real estate sites.
  9. 17. One of the limitations of job market which it concerns with personal data posted on the Internet.
Down
  1. 1. Existence of mature _________ system is one of the criteria of successful e-tailers.
  2. 3. One of the income sources for online travel and tourism site.
  3. 4. _________ reality is one of the technologies that some real estate sites embrace to display the property unit.
  4. 5. retailers who conducts business online.
  5. 6. A grocer that takes orders online and provides deliveries.
  6. 7. One of the cyber security attack towards the customers that tempts the customers to click on a link that might lead to stealing of customers' sensitive information.
  7. 9. Third-party that usually provides free comparison between insurance policies available online.
  8. 11. _________ service is to ensure a secured transaction where the seller receives the payment, while the customers receive the products.
  9. 13. Online _________ trading enables the investors to research information about companies and mutual funds more easily.