Chapter 3.1 vocabulary

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Across
  1. 1. the process of creating,promoting, and presenting a product or service to meet the wants and needs of consumers
  2. 3. involves one or more intermediaries
  3. 4. a pathway to direct products to consumers
  4. 6. a group of customers who share common wants and needs
  5. 7. the point at which total revenues, or sales, equal total costs and expenses of developing and offering a product or service
Down
  1. 1. consists of four basic marketing strategies
  2. 2. to build and maintain relationships with their customers
  3. 5. occurs when goods or services are sold from the producer directly to the customer