Chapter 4

2. time (M-time) orientation, applies to people who view time as a precious resource that can be saved, spent, wasted, lost, or made up, and can even run out
6. cultures,tend not to presume that others share their beliefs, attitudes, and values
8. are members of a society who don’t conform to the dominant culture
10. rules, are the cultural norms that exist regarding how people should and shouldn’t express emotion; they provide the guidelines for when, where, and how to manage emotion displays appropriately
11. Content Model,proposes that prejudice centers on two judgments made about others: how warm and friendly they are, and how competent they are
15. cultures, are those whose people tend to value independence and personal achievement
16. cultures,use relatively vague and ambiguous language and even silence to convey important meanings
17. are those whom you perceive as sharing your cultural or co-cultural beliefs, attitudes, and values
18. communication theory, asserts that people who have more power within a society determine the dominant culture
20. competence,is the ability to communicate appropriately, effectively, and ethically with people from diverse backgrounds

1. time (P-time) orientation,applies to people who are flexible when it comes to time, who don’t view time as a resource to be spent, saved, or guarded
3. are people who aren’t culturally similar to you
4. an established, coherent set of beliefs, attitudes, values, and practices shared by a large group of people.
5. avoidance, addresses how cultures vary in how much they tolerate and accept unpredictability
7. prejudice,happens when people have negative attitudes toward a group of individuals whom they see as unfriendly and incompetent
9. cultures,are those whose people emphasize group identity, interpersonal harmony, and the well-being of ingroups
12. when stereotypes reflect rigid attitudes toward groups and their members
13. prejudice, occurs when people think of a particular group as inferior but also friendly and competent.
14. distance, is the degree to which people in a particular culture view the unequal distribution of power as acceptable
19. is one of the strongest determinations of ingroup and outgroup