Across
- 3. To select which units to send to an emergency scene
- 4. A phone that directly connects the user to a fire station or communications center. Usually found on the side of highways
- 5. The person who is in charge of the emergency scene
- 9. A form of CAD system that tracks each units location. Also known as Global Positioning System
- 11. When a firefighter comes across an emergency while responding to a call. They then must radio the new emergency directly to the communication center.
- 13. Turns someones Voice into a a digital signal. Known as Voice over Internet Protocol
- 15. The term for when a dispatcher asks the caller necessary questions to understand the emergency
- 16. Allows firefighters to receive data while in the station or on an apparatus. Also known as Mobile Data Terminals
- 17. Allows information to be transmitted through a PSAP. Known as NG911
- 18. When someone walks directly into the fire station to report an accident or incident. **Contains a hyphen**
- 19. Using location, status, and information to choose which units to dispatch
- 20. A system that allows multiple people of the same business to call at the same time. Also known as Multi-Line Telephone System
Down
- 1. A box that transmits an encrypted message or code to the communications center when triggered
- 2. Dispatchers trained to provide medical help over the phone. Known as an EMD
- 6. Communications center employee
- 7. Used by dispatchers to access information and dispatch faster and more efficiently. Also known as Computer-Aided Dispatch
- 8. A phone that connects two predetermined points. **Contains a hyphen**
- 10. The place where 911 calls in a given area are directed
- 12. A two-way handheld radio carried by a firefighter
- 14. Provides a screen and keyboard to display text (No audio). **Contains a slash**