Across
- 3. gain social acceptance
- 5. feeling another persons feelings
- 7. uses the same response
- 10. gives no feedback
- 13. a guiding suggestion
- 15. a process of putting together into some meaning
- 16. putting a speakers ideas into own words
- 18. assisting others
- 19. the process of receiving
- 20. evaluates everything the speaker says
Down
- 1. to acquire knowledge to avoid problems
- 2. looks all around the room
- 4. reacts to everything
- 6. messages are distorted to conform to our own attitudes
- 8. changing the attitudes and behaviors of others
- 9. listens to other things at the same time
- 11. gives advice at the first mention of a problem
- 12. nonverbal behaviors
- 14. listener responses to a speaker
- 17. sharing pleasurable thoughts and feelings