Chapter 5

3. language that explicitly or implicitly places an ethnic group or race in an inferior position
7. usually less polite than indirect messages
8. the tendency to view people, objects, and events according to the way they're talked about
11. includes the obvious derogatory terms used for gay men and lesbians
12. refer to prejudice against other age groups
14. tendency to look at the world in terms of opposites and to describe it in extremes
16. a communication pattern in which you ignore someones presence as well as their message
19. refers to the emotional meaning that specific speakers- listen give to a word
20. refers to the act of sending messages to give information you believe to be false

1. allows you to express a desire without insulting or offending anyone
2. the tendency to look first at the actual people, objects, events and only afterwards at their labels
4. the author is not identified
5. a distinction made by educational researchers
6. behavior that is respectful and considerate of other people
9. signed, the author of the message is clearly identified
10. the tendency to retain evaluations without change
13. involves your acknowledging the presence of the other person
15. you disagree with the person
17. refers to the meaning you'd find in a dictionary
18. an extensional device that helps you keep your language up to date